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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dale Lynch

March 25, 2025

5  out of  5
rating by Dale Lynch
"Natalie of Bailey Bowen State Farm Insurance is very informative and explains the details of policy information really well. She even followed up with an email for a meeting reminder time the following day."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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William Stark

March 24, 2025

5  out of  5
rating by William Stark
"Was in an accident and had excellent service from Bailey and her team. The entire repair and claim process was seamless and efficient."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dillion Cervantes

March 21, 2025

5  out of  5
rating by Dillion Cervantes
"Every time I call they are very helpful and always so kind! This past time I called I got Natalie Osborn and she helped me with my problem and we got it sorted out and fixed right away! 10/10 service!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Georganne Osborn

March 20, 2025

5  out of  5
rating by Georganne Osborn
"I received excellent service with Natalie and Hannah. I will definitely come back for more insurance needs! Excellent office staff!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Amanda Warren

March 18, 2025

5  out of  5
rating by Amanda Warren
"I had the pleasure of working with Natalie for my insurance needs, and I couldn’t be more satisfied with the experience. Not only did she help me save money on both my homeowners and car insurance, but she also went above and beyond to find a life insurance policy that was both affordable and suited my needs. What truly stood out was how thorough she was in explaining everything. I never felt rushed or confused; Natalie took the time to walk me through all the details and ensure I understood the options available to me. She was incredibly patient and attentive to my concerns, which made the whole process seamless."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Paul Millward

March 18, 2025

5  out of  5
rating by Paul Millward
"I would like to express my sincere gratitude to Natalie Osborn for her exceptional assistance in obtaining life insurance, a process I had previously believed would be unattainable. Throughout the experience, she facilitated the signing process and managed the necessary paperwork with remarkable ease and professionalism. Natalie demonstrated extensive knowledge in all facets of life insurance, consistently exceeding my expectations. I would unequivocally rate my experience with Natalie as five stars and wholeheartedly recommend her to anyone I encounter who may require life insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Athanasia Pilafas-Millward

March 18, 2025

5  out of  5
rating by Athanasia Pilafas-Millward
"Natalie Osborn was instrumental in securing my Life Insurance, making the entire process incredibly smooth. Her professionalism, expertise, and willingness to help are unmatched. I wholeheartedly recommend Natalie for all your insurance needs—you won’t regret it. She truly is the best in the business!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Josh Carlin

March 15, 2025

5  out of  5
rating by Josh Carlin
"When I say she went over and beyond to help me that is a understatement.. I high recommended her for yall your insurance needs. Would give here more stars if they allowed me to..🙌🙌🙌"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Darrell Lockhart

March 11, 2025

5  out of  5
rating by Darrell Lockhart
"FAST service! LOW rates. Knowledgeable agents. EXCELLENT communication skills. No need to go anywhere else. I was blown away by the level of service."
We responded:
"Darrell, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Braselton."
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Janice King

March 11, 2025

5  out of  5
rating by Janice King
"Natalie was very courteous and assisted me with my needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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claudio quiros

March 11, 2025

5  out of  5
rating by claudio quiros
"Excellent customer service. Nathalie been very good, help me with my question."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Accounts Payable

March 10, 2025

5  out of  5
rating by Accounts Payable
"I called today to get a quote for a new car and Allie was able to take down all of my information and advised that someone will be reaching out to me soon. I look forward to receiving my new quote for my car! Thank you so much Bowen team :)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Francella Melbourne

January 21, 2025

5  out of  5
rating by Francella Melbourne
"They are very good at giving you all options to make best decision of coverage for your needs. Always available to answer any concerns or questions about policy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office for your insurance needs. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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James Thomas

January 8, 2025

5  out of  5
rating by James Thomas
"Speaking with “Hannah” of this company was a wonderful experience. She was extremely knowledgeable about insurance and asked questions via text & email about my needs and preferred coverages. It was so unusual in today’s world for them to admit, (after spending time comparing to my current company,) that she/they were not able to better my current company’s rates. That honesty is rare. I highly recommend that folks contact Bailey & Hannah for any insurance needs, as they were absolutely wonderful to deal with! Thanks Hannah for your time and effort."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Aaron Snow

December 12, 2024

5  out of  5
rating by Aaron Snow
"Over the years Baily and her team have gone above and beyond to help us navigate through the joy of having teenagers who drive and well live in our home. In recent months, we have come to really value Baily and her team as they continue to grow their business, they continue to make our family feel like we are their only customer. If you are looking for a new insurance agent, look no further then Baily and her team. I believe this isn't business for them, it's personal and their intentionality to building a relationship with their customers is proof of that."
We responded:
"Thank you for your kind and thoughtful 5-star review! My State Farm team and I are happy to be your good neighbor! Thank you for choosing us as your local insurance agent. Your support means the world to us!"
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Mini S

December 9, 2024

5  out of  5
rating by Mini S
"Big thanks to Candi for helping me understand my insurance options! She was super knowledgeable and patient, making everything easy to grasp. I really appreciate her time and guidance. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Melvin Wheeler

November 15, 2024

5  out of  5
rating by Melvin Wheeler
"I can't tell how great it is actually talking to a real person. Great friendly staff I'm gald we switched. Give them a call and see for yourself... They call just to check on you😀😀😀"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dominic Leong

October 31, 2024

5  out of  5
rating by Dominic Leong
"Awesome customer service and detailed. Able to combine our home and auto policy . Clearly define the coverages and patiently assist us . Thank you"
We responded:
"Thank you so much for choosing our local State Farm agency for your home and auto insurance. We appreciate your support!"
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Claire Rene

October 18, 2024

5  out of  5
rating by Claire Rene
"Payton and her teammates were the only people in town that would frankly PICK UP THE DAMN PHONE. They also are all super nice and don’t give off horrible sales people vibes. The whole process of getting a homeowners quote was super easy. She was also very responsive with my loan officer during an extremely fast closing processes. Although Statefarm was more costly by about $6/month over the competition… I sincerely think it’s worth it. I have been through claims processes before during a hail storm and feeling absolutely comfortable with your policy and the team behind it is very helpful when you NEED it. Lastly, watch a few YouTube videos on what to look for in a homeowners policy, get educated. Sometimes people only imagine you need it when the roof blows off in a storm.. but you need to think about.. if I got robbed of all my tvs, guns, and jewelry, how much would insurance pay? How much is the deductible? Or….. what happens if a a delivery driver dents my $5000 custom garage door? Or we had a massive leak and we need to stay in an Airbnb for a month while repairs happen… just run some more likely scenarios and field those questions with your agent. :-) happy policy hunting!"
We responded:
"Thank you so much for sharing Claire! We also prefer talking to a person when we call a business! When you call our office Monday-Friday 9-5 you will get one of our local team members and we will always be happy to help. "
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Alexis Carter

October 16, 2024

5  out of  5
rating by Alexis Carter
"Bailey is the SWEETEST insurance agent you will ever meet. Her and her staff are attentive and ensure their customers have the best experience. I always enjoy working with Bailey when it comes to insurance questions and needs. I highly recommend her!"
We responded:
"Thank you so much for the kind words Alexis! We appreciate you working with us for all of your insurance and financial service needs. "
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Grayson Kyle

August 28, 2024

5  out of  5
rating by Grayson Kyle
"Great customer service and very friendly agency! I would highly recommend Bailey and her team!"
We responded:
"Grayson, thank you for your kind words and recommendation. I'm glad you had a positive experience with our team. If you need any further assistance, we're here to help. - Bailey Bowen - State Farm Insurance Agent, Braselton, GA"
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tidefan01 o1

August 22, 2024

5  out of  5
rating by tidefan01 o1
"Today I had a very nice and informative conversation with a Bailey Bowen representative. She answered all questions of my questions to my satisfaction. I look forward to working with this company in the very near future."
We responded:
"Thank you for your positive feedback I'm glad our representative could provide you with a nice and informative conversation and answer all your questions to your satisfaction. We look forward to working with you soon. - Bailey Bowen - State Farm Insurance Agent, Braselton, GA"
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Janet

August 15, 2024

5  out of  5
rating by Janet
"Everyone has been so helpful and friendly. They got me all set up. Thanks so much 👍"
We responded:
"Hey Janet, Thanks a lot for your kind words! I'm glad we could help you get set up. If you need anything else, feel free to reach out. - Bailey Bowen - State Farm Insurance Agent, Braselton, GA"
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greg tucker

August 13, 2024

5  out of  5
rating by greg tucker
"I'm very nice people, highly professional"
We responded:
"Thank you!"
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Elizabeth Harris

August 9, 2024

5  out of  5
rating by Elizabeth Harris
"This team is so very nice and they were very helpful throughout the process!"
We responded:
"Hey Elizabeth, thanks so much for the awesome review! We're glad our team could be helpful throughout the process. If you ever need anything else, we're here for you! - Bailey Bowen - State Farm Insurance Agent, Braselton, GA"