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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shon'Til Pickett

May 15, 2026

5  out of  5
rating by Shon'Til Pickett
"Losing my mother has been one of the most painful experiences of my life, and with that loss came the responsibility of handling her home and everything that comes with being a homeowner — including her homeowners insurance policy. When I first reached out to the Bailey Bowen State Farm office to inform them of her passing and to let them know I would be taking over her affairs, the entire team showed an incredible amount of sympathy and genuine empathy toward me and my family. In the months that followed, I contacted them again to settle several matters involving her home insurance. Each time, they were nothing short of wonderful — patient, understanding, compassionate, and truly caring. Every interaction reminded me that my mother was never “just another customer” to them. She was a person they valued in life, and they continued to honor her even after her passing. I am forever grateful for this amazing group of ladies. Their kindness and support have meant more to my family and me than they will ever know. They showed us compassion during one of the hardest times of our lives, and for that, I will always be thankful."
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Pat soderquist

May 14, 2026

5  out of  5
rating by Pat soderquist
"Megan was fantastic! She answered my question quickly . Was very pleased with the outcome. 😊"
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sheri reyes

May 8, 2026

5  out of  5
rating by sheri reyes
"I am beyond grateful for the attentiveness and dedication this office provides to my family and I. Hugo Vaca helped me get the coverage I needed at an affordable price after years of overpaying other agencies. No matter what questions I have, he is always willing and happy to answer my calls and provide me with exceptional service and guidance! I will always be recommending State Farm to anyone who needs to find better rates and let them know Mr. Vaca is the man to call!"
We responded:
"Thank you, Sheri! I'm so happy to hear about your positive experience with our office. It's wonderful that we could assist you in finding the right coverage at a great rate. Your recommendation means a lot to us! If you ever have more questions or need further assistance, feel free to reach out."
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Karen Cobb

May 6, 2026

5  out of  5
rating by Karen Cobb
"Had several questions regarding my policies and Megan was as kind and cheerful as she was helpful. Had answers for everything even if she had to take a moment to find those answers. Such a breath of fresh air when you speak to someone who actually cares!!"
We responded:
"Thank you for your review, Karen! I'm glad to hear that Megan was able to assist you with your policy questions. We take pride in having a team that genuinely cares about providing excellent service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Zachary Kennedy

May 6, 2026

5  out of  5
rating by Zachary Kennedy
"It’s always a pleasure speaking with Megan and Baily. Super sweet and easy to talk to people. They are more then just an insurance agent. They take time to personally talk to you can get to know you."
We responded:
"Thank you, Zachary! I'm happy to hear that Megan has made your experience enjoyable. We truly value building personal connections with our customers. If there's anything else we can assist you with, just let us know!"
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Short Tempered

May 5, 2026

5  out of  5
rating by Short Tempered
"Great, fast, and easy service!"
We responded:
"Thank you for sharing this! I'm happy you found our service great, fast, and easy. We appreciate your feedback and are here to assist with any insurance needs you may have. Thanks for choosing us!"
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Deanna West

April 30, 2026

5  out of  5
rating by Deanna West
"My experience was amazing. Payton helped me find the exact coverage that I needed and worked with me to make sure everything was taken care of. Highly recommend!!"
We responded:
"Thank you, Deanna! I'm so happy to hear that Payton was able to assist you in finding the right coverage. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Sarah Potter

April 21, 2026

5  out of  5
rating by Sarah Potter
"This whole team is top notch! Megan in particular has been so helpful as we’ve navigated our new car purchase."
We responded:
"Thank you, Sarah! I'm glad to hear that Megan and the rest of our team have been helpful during your purchase. We’re committed to providing excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Tony Guerra

April 18, 2026

5  out of  5
rating by Tony Guerra
"Really friendly and attentive people at Bailey Bowen. It is nice to have our car insurances with them. Clear explanation of benefits and payments. They are the best in the insurance business. I greatly recommend them. Thanks, Tony Guerra."
We responded:
"Thank you, Tony! I'm happy to hear that you found our team friendly and attentive. It's wonderful to know that you appreciate the clear explanations of your benefits and payments. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
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Elijah Chaney

April 14, 2026

5  out of  5
rating by Elijah Chaney
"I was with Lori Day State Farm office for about 13 years before she retired and these folks took over my account and they’ve been amazing! I couldn’t be happier with the service and response times. Megan helped me today and she was very helpful and friendly. In times where customer service seems to be awful everywhere you go it is much appreciated. Thank you!"
We responded:
"Thank you, Elijah! I'm glad to hear that you're satisfied with our service and response times. Megan is indeed a valuable part of our team, and I'm happy she was able to assist you so well. We appreciate your kind words and look forward to continuing to provide you with excellent service. Let us know if there's anything else we can do for you!"
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Keshia Walton

April 9, 2026

5  out of  5
rating by Keshia Walton
"I always receive top tier care and service every time I call, email or text. Each person I’ve experienced sounds cheerful and are equipped to assist. Even reminders are friendly and helpful. Today, Daniela’s warm greeting and eagerness to provide documents was above and beyond and prompt me to expressed my gratitude to her and the entire office. I’m really happy here."
We responded:
"Thank you, Keshia! I'm so glad to hear that you've had such positive experiences with our team. Daniela and the rest of our office are dedicated to providing friendly and efficient service, and it's wonderful to know that their efforts are appreciated. We're here for you anytime you need us!"
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Lena Henderson

April 2, 2026

5  out of  5
rating by Lena Henderson
"Thanks to Daniela for so much support with the recent transactions.She was helpful in resolving the issue You're compassion, concern, meant the world to us. There are still good people around. And you're one if them. Thanks so much Daniela you're the best. You deserve a raise."
We responded:
"Lena, thank you for your wonderful feedback! I'm delighted to hear that Daniela provided such valuable support during your recent transactions. She truly is an asset to our team, and your kind words mean a lot. If there's anything else we can assist you with, please feel free to reach out."
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Jake Young

March 30, 2026

5  out of  5
rating by Jake Young
"Fantastic team !! Always willing to help."
We responded:
"Thank you, Jake! I'm happy to hear that you find our team fantastic and helpful. We’re always here to assist with your insurance needs. Let us know if we can help with anything else!"
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Donna Stockslager

March 17, 2026

5  out of  5
rating by Donna Stockslager
"Thanks Bailey, always a pleasure to speak with you. 🌷"
We responded:
"Thank you, Donna! I'm happy to hear that you enjoy our conversations. If there's anything else you need, feel free to reach out. Thanks for choosing us!"
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Peter G

March 5, 2026

5  out of  5
rating by Peter G
"I was looking for ways to lower my policy premium and Daniela was very helpful in helping me do so. Very friendly and explained the details and advantages of what changes could be done. Thx again to everyone at the office, great team."
We responded:
"Thank you, Peter! I'm glad to hear that Daniela was able to assist you in finding ways to reduce your policy premium. Our team is dedicated to providing friendly and informative service. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Keith Healy

March 5, 2026

5  out of  5
rating by Keith Healy
"Megan is always extremely helpful and always has an outstanding attitude towards my issue !"
We responded:
"Thank you, Keith! I'm happy to hear that Megan has been so helpful and positive in addressing your needs. Our team is dedicated to providing excellent service, and it's great to know Megan is making a difference. If there's anything else we can assist you with, just let us know!"
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Nell J.

March 5, 2026

5  out of  5
rating by Nell J.
"Candee is an awesome agent! The price was significantly lower than other big name insurance companies. I am so happy with everything so far!"
We responded:
"Thank you, Nell! I'm glad to hear that Candee provided such excellent service and that you're satisfied with the pricing. We strive to offer competitive rates and great experiences. If you have any questions or need further assistance, feel free to reach out!"
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garland787

March 2, 2026

5  out of  5
rating by garland787
"Easiest and nicest people to deal with. Always answer and are helpful when I call."
We responded:
"Thank you! I'm happy to hear that you find our team easy and pleasant to work with. We're committed to being helpful and responsive whenever you reach out. Let us know if there's anything else we can assist you with!"
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Ashleigh Fowler

February 24, 2026

5  out of  5
rating by Ashleigh Fowler
"Megan was very respectful and answered all questions that I had."
We responded:
"Thank you, Ashleigh! I'm happy to hear that Megan provided respectful and thorough assistance. Our team is dedicated to ensuring all your questions are answered. If there's anything else you need, feel free to reach out!"
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Ronda McCall

February 12, 2026

5  out of  5
rating by Ronda McCall
"The staff is unbelievably friendly and knowledgeable. They are very quick to respond, and take the time to explain everything. Highly recommend! 🙌🏻"
We responded:
"Thank you so much, Ronda! I'm happy to hear that our team was able to provide you with friendly and knowledgeable service. We always strive to respond quickly and ensure everything is clearly explained. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out."
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Cynthia Bailey

February 12, 2026

5  out of  5
rating by Cynthia Bailey
"Daniella is always very helpful and pleasant when I speak with her on the phone."
We responded:
"Thank you, Cynthia! I'm happy to hear that Daniela has been helpful and pleasant during your calls. Our team is committed to providing excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Judy Walls

February 3, 2026

5  out of  5
rating by Judy Walls
"Megan was so extremely helpful for me today She was so amazing helping me answer all my questions. She is so pleasant to speak with. Such an awesome team there at State Farm. Payton you are amazing as well you have been so helpful to us. Keep up the outstanding service. Thank you for everything Eric & Judy Walls"
We responded:
"Thank you, Eric and Judy! I'm happy to hear that Megan and Payton provided you with such helpful and pleasant service. Our team is dedicated to ensuring you have a great experience with us. If there's anything else we can assist you with, just let us know!"
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Twin Brothers Landscape

January 23, 2026

5  out of  5
rating by Twin Brothers Landscape
"Great company to work with . Megan Whitmer took care of all our insurance needs! Great communication and fast turn around time !"
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Joyce Smiley

January 6, 2026

5  out of  5
rating by Joyce Smiley
"I was very impressed with the agent that i talked to. She was very informative and efficient in updating my information,also she gave me the help that i needed as far as informing about upcoming changes within the company, new quotes ect... I would recommend her and this office to friends and family. Great job Megan"
We responded:
"Joyce, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Patricia Wooten

December 30, 2025

5  out of  5
rating by Patricia Wooten
"I've been with State Farm for near a year. My experience has been phenomenal. Someone is almost always available to answer my insurance questions and I had a whole bunch. Lol! Payton, Megan, & Daniela are a very SPECIAL group of knowledgeable, competent, polite, and kind employees. Services here are great! You will not regret it! Thank all of you for all of your unlimited help!"
We responded:
"Thank you, Patricia! I'm so happy to hear about your phenomenal experience with us over the past year. Payton, Megan, and Daniela will be delighted to know they made such a positive impact. We're always here to help with any questions you have. Let us know if there's anything else we can do for you!"